![]() Please don’t include personal, political, ethical, or religious commentary. The most helpful contributions are detailed and help others make better decisions. They are also applicable regardless of the sentiment of the comment.Ĭontributions should be travel related. These guidelines and standards aim to keep the content on relevant and family-friendly without limiting expression of strong opinions. We sometimes show external review scores from other well-known travel websites. If you like, you can sort and/or filter them (by time of year, review score, etc.). When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.Īn Accommodation may choose to reply to a review. Any violation of our review guidelines.if the writer is claiming to be someone else) Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence.emails, phone numbers or credit card info) Personal or sensitive information (e.g.However, we won’t display any review that includes or refers to (among other things): Ideally, we would publish every review we receive, whether positive or negative. If we find any, we delete them and, if necessary, take action against whoever is responsible.Īnyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate. We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. To edit a review you’ve already submitted, please contact our Customer Service team. You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.Each review score is between 1-10. These rates are available only for bookings made with TUN TRAVEL and NOT available from the hotel directly. In case of no-show, 100% of the reservation will be charged.įree! 1 child(ren) under 6 years old stay free of charge when using existing beds.įree! 1 child(ren) under 2 years old stay free of charge in a baby-cot.Ĭhild (age of 6 - 12) will be charged US$ 7 /child for an extra breakfast.Īll rates are subject to change without notice if booking is still not confirmed. If cancelled or modified after 14 days before date of arrival, 100% of the reservation will be charged. Late check-out until 18:00 will be charged 50% of room rate.įree! If cancelled or modified up to 15 days before date of arrival, NO fee will be charged. These are general hotel policies for Miana Resort Phu Quoc, as they may vary per room type, please also check the room description.
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